The candidate looked great on paper, knocked it out of the park in the interview, and assured you they could hit the ground running if hired. Six months later, they’re barely meeting expectations.
So who’s to blame?
Well, you might be.
As a leading staffing agency in Kansas City, Morgan Hunter knows that many managers tend to think when a new hire isn’t performing well, that it’s the employee’s fault. In other words, the new hire simply doesn’t have the skills or know-how to get the job done.
But really, many times, the fault lies fully or in part with the manager. Why? One reason is that they tend to make a common mistake when it comes to new hires – they fail to communicate expectations. As a result, the manager has one set of expectations in their mind, while the new hire is completely unaware of the bar they’re being measured against.
So what are some key expectations you need to communicate with all new hires within their first few days, so they can succeed on the job? Here’s a look:
- What are some typical problems or challenges the new hire will encounter in their position, and what’s the appropriate way to handle them? At what point should a manager be notified?
- What are the indicators of successful performance in the position?
- What are key projects that must be completed within the first three to six months?
- What are key deadlines that must be met?
- How will their performance be measured?
- How are promotions and raises decided?
- What is your company’s social media policy?
- Are employees allowed to make personal phone calls or check personal email accounts at work?
- What is your company’s dress code?
- What is company protocol for conflicts between co-workers?
By simply educating new hires about what’s expected of them, and then giving them the tools and resources necessary to meet those expectations, you can help new employees succeed, while ensuring your goals are met.
Need Help With Your Hiring & Orientation Process?
You’ve come to the right place. As a leading staffing agency in Kansas City, Morgan Hunter has helped thousands of area companies find and train their most valuable assets – their people. Let us help you too. Contact Morgan Hunter today to learn more.